Shipping policy

Last updated: January 2026

All Point Equipment Sales is an e-commerce–only retailer. We ship directly to customers and do not offer local pickup unless explicitly stated in writing.

Shipping Coverage

We offer FREE SHIPPING within the United States unless otherwise stated on the product page.

  • Contiguous United States (Lower 48): Free shipping

  • Alaska, Hawaii, U.S. Territories: Standard shipping (flat rate $25)

  • International shipping: Available at buyer's expense when offered

If a product is not eligible for free shipping, this will be clearly disclosed on the product listing prior to purchase.

Order Processing Time

  • Orders are typically processed within 1–3 business days after payment is received

  • Orders placed on weekends or holidays begin processing the next business day

  • Custom, oversized, or freight items may require additional handling time

Transit Time & Delivery Estimates

Estimated delivery times vary by product type:

  • Small parcel items: 3–7 business days after shipment

  • Oversized or freight items: 7–14 business days after shipment

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or supply chain issues beyond our control.

Shipping Methods & Carriers

We ship using reputable national and regional carriers, including but not limited to:

  • UPS

  • FedEx

  • USPS

  • LTL Freight carriers (for large or heavy items)

Carrier selection is determined by item size, weight, and destination.

Freight Shipments (IMPORTANT)

For freight deliveries:

  • A physical delivery address is required (no PO Boxes)

  • Someone 18 years or older must be present to receive and sign for delivery

  • Delivery is curbside unless otherwise stated

  • Liftgate service is included only if specified on the product page

Inspection Requirement:
Buyers must inspect freight shipments at the time of delivery. Any visible damage must be noted on the delivery receipt before signing. Failure to note damage may void any freight claim eligibility.

Address Accuracy

Buyers are responsible for providing a complete and accurate shipping address.

  • Address changes after shipment are not guaranteed

  • Re-delivery fees, return shipping, or carrier surcharges caused by incorrect addresses are the buyer’s responsibility

Lost or Delayed Shipments

If a shipment appears delayed or lost:

  • Please allow carriers adequate transit time

  • Contact us once tracking shows no movement for an extended period

  • We will assist with carrier inquiries as appropriate

We are not responsible for delays caused by carriers once an order has shipped.

Questions

For shipping questions, contact:

Email: jetskihelp@gmail.com
Phone: 540-546-5375 (call or text, leave message for callback)